Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 5–8 business days. After processing, standard delivery usually takes 10–21 business days.

 

Do you offer free shipping?

Yes. We offer free standard shipping on eligible orders. Any applicable shipping charges will be clearly displayed during checkout.

How can I track my order?

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Can I return my order?

Yes. Eligible orders can be returned within 30 calendar days of delivery. Please contact our customer support team before sending an item back so we can provide the correct return instructions.

How long do refunds take?

Once an approved refund has been issued, please allow up to 10 business days for the refund to appear in your account. Processing times may vary depending on your bank or payment provider.

What if my order arrives damaged?

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

Please include your order number and clear photos of the product and packaging when applicable.

We will review the issue and help determine the appropriate solution.

Where do you ship?

We currently ship to locations available at checkout. Shipping availability and estimated delivery times will be displayed before you complete your purchase.

Can I change or cancel my order?

If you need to change or cancel an order, please contact us as soon as possible after placing it.

We will do our best to accommodate your request before the order is processed or shipped.

How can I contact customer support?

If you have any questions about your order or our products, please contact our customer support team.

Email: support@anncrawford.shop

Phone: +1 2156400442

Address:  3955 Romestant Ave Norton, OH 44203, US

Our team will be happy to assist you.

How can I stay updated about new products?

You can subscribe to our email newsletter to receive updates about new products, special offers, promotions, and store news.